Award candidates are identified through evaluations submitted by consumers and real estate agents. To receive the Five Star Mortgage Professional award, a mortgage professional must satisfy five objective eligibility and evaluation criteria that are associated with mortgage professionals who provide quality services to their clients. The award process is conducted annually in each market.
Recent homebuyers are asked to evaluate mortgage professionals with whom they have worked and evaluate them based upon five criteria. Area real estate agents, escrow and title professionals are also asked to submit an evaluation. Self-nominations are not accepted.
In order to be named a Five Star Mortgage Professional, an individual must satisfy the applicable state licensing requirement and be in good standing. The final list of Five Star Mortgage Professionals includes less than 7 percent of the mortgage professionals in a market.
Five Star Professional: